312area.com Mac Coddington

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Mac Reviews on The J. Parker 11 months ago

The J. Parker

1 Rating  

Don’t rely on reservations at J Parker! I planned on proposing to my girlfriend by the lake and then celebrating our engagement with family at the J Parker immediately after, family was flying in from out of town and staying at the Hotel Lincoln. I made the reservation weeks out, and even confirmed in person the week before. The J Parker knew this was for an engagement celebration. Just 24 hours before the reservation I received an email that my reservation had been cancelled, without an apology or alternative. They don’t answer their phone so I had to go in person to ask what happened, and the manager was very unhelpful and said there was nothing he could do. He claimed that since they came under ownership of their new parent company, Crescent Hotels & Resorts, their reservations have been a mess and they are pushed to keep reservations even if the space was booked for a private event just in case the private event cancels. Luckily The Wit kindly squeezed us in, but our engagement plan was nearly ruined due to the unorganized and unprofessional staff at the J Parker. Don’t rely on them for any important plans!

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